Contact number: 020 7432 8300
Urgent care when you need it most
Avoid NHS queues with our walk-in service for everyday accidents, injuries and illnesses. We see adults and children aged one and up.
At St John & St Elizabeth Hospital’s Urgent Care Centre, we offer prompt, walk-in medical attention for minor, non-life-threatening injuries and illnesses affecting adults and children over the age of one. Conveniently located at the front of the hospital in St John’s Wood, our clinic operates seven days a week, ensuring you receive timely care without the need for an appointment.
You’ll pay a fee for an initial consultation with a doctor, and if you need any scans, tests, or further treatment, these will be charged extra. If you have health insurance, you can ask your provider for treatment authorisation at this point. If not, we will let you know how much any further treatment will cost, so you can consider the options for paying for yourself.
Easy referral to private consultants and diagnostic scans
Our experienced medical team is equipped to handle a variety of conditions, from fractures and burns to infections and stomach ailments. With on-site access to diagnostic services like X-rays, ultrasounds, CT scans, and MRIs, patients are able to obtain test results and treatment quickly. Whether you’re seeking immediate medical attention or follow-up care, our Urgent Care Clinic provides the high-quality, patient-centered service that St John & St Elizabeth Hospital is known for.
The Urgent Care Clinic can only treat minor injuries and illnesses. In the event of an emergency, or if you think you are having a heart attack or stroke, call 999 and ask for an ambulance.
Opening times
Located at the front of the hospital in St John’s Wood, just a short walk from St John’s Wood tube station, our Urgent Care Clinic is easily accessible from nearby areas including Maida Vale, Hampstead, Swiss Cottage, and Marylebone.
Our opening times are:
Monday to Friday: 8am – 8pm (last patient seen at 7pm)
Saturday & Sunday: 8am – 6pm (last patient seen at 5pm)
We can help with a wide range of minor illnesses and injuries, including:
- Fractures, sprains and strains
- Superficial cuts to the face and scalp
- Burns, cuts and grazes
- Sore throats/ tonsillitis
- Chest infections
- UTIs (urinary tract infection)
- Stomach aches
- Ear infection
- Kidney stones
We can’t treat any of the following:
- Heart attacks or strokes
- Chest pain
- Dental issues
- Major trauma
- Head injuries
- Pregnancy related conditions
- Mental health conditions, such as anxiety or depression
- Poisoning or medication overdose
- Acutely unwell children and adults
- Loss of consciousness
- Severe hypertension (severe high blood pressure)
We can’t treat children under the age of one, or children that are acutely unwell. If your baby is sick, please call 999 or go to your local A&E without delay.
Our fees:
Doctor Consultation: £120
Nurse Consultation: £65
Pathology profile: from £110
Heart trace – ECG: £68
All fees incur consultation charges on top of treatment fees.
Plaster casts and back slabs (upper limb): from £70
Plaster casts and back slabs (upper limb): from £90
Air select walker boots (short): £128
Air select walker boots (long): £162
Crutches: £30
Wrist Splint: £36
Sling: £44
All fees incur consultation charges on top of treatment fees.
Patient Information
We recognise that coming into the hospital can be a stressful and unnerving experience. At St John & St Elizabeth Hospital we are committed to the welfare of all our patients and you will find all staff will work hard to ensure your stay with us is a positive experience.
Urgent Care Centre at HJE – Watch our video
In this video, you can find out more about how to access treatment at our walk-in Urgent Care Clinic Located at the front of the hospital, the Urgent Care Clinic is open 7 days a week and offers almost instant access to doctors.