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X-ray imaging is a fundamental tool in modern medicine, providing crucial insights that guide diagnosis and treatment. At St John & Elizabeth Hospital, our imaging department is equipped with the latest in X-ray technology, ensuring that we offer precise, efficient, and patient-centred diagnostic services.

Also known as: radiography



Everything You Need to Know

X-rays are a type of electromagnetic radiation that can pass through the body, capturing images of the inside of your body in different shades of black and white. This contrast is due to the varying absorption levels of different tissues; bones absorb X-rays the most, making them appear white on the X-ray images, while softer tissues appear in shades of grey. These images can reveal hidden abnormalities, from broken bones to diseases within various organs. An x-ray is very quick and we offer a walk-in service. It’s often the first point of investigation and will help your doctor decide if any other scans or tests are needed. An x-ray can give information that helps make a diagnosis and can also be used to monitor existing conditions.

Who performs the scan?

You will be cared for by our imaging team.

Radiographers are highly trained healthcare professionals who carry out imaging procedures (such as x-rays, CTs and MRIs.)

Radiologists are specially trained doctors who interpret images and carry our more complex examinations. They will report the scan once it’s complete, to the doctor who referred you.

What are the risks?

The dose of radiation that you get from a medical x-ray is very low and the associated risks are minimal. The benefits of having the x-ray will outweigh any risk.

Each x-ray request is always checked by the radiographer to make sure it is properly justified and necessary. Your radiographer will do everything possible to make sure your dose is kept as low as possible.

If you are, or think you could be, pregnant, you must tell your doctor.

Before The Scan

There is no need to schedule an appointment for your x-ray, An x-ray is very quick and we offer a walk-in service

If your referring doctor has given you a form, please bring this with you.


Preparing for an X-ray is straightforward, with little to no special preparation required.

In some cases, you may be asked to remove jewellery or wear a hospital gown to prevent any interference with the imaging. If you would prefer not to change, please don’t wear clothes that are made from thick material, have zips, or metal buttons. The items that need to be removed will depend on the type of exam you are having

Our team is always available to answer any questions you might have, ensuring you feel informed and comfortable every step of the way.

During The Scan

Our commitment to patient care is evident in our approach to performing X-rays. Upon arrival, you’ll be greeted by our friendly staff who will guide you through the process, ensuring you’re fully informed and comfortable.

  • Positioning for the X-ray: the radiographer will position you on the X-ray table or in front of the X-ray machine, depending on the part of your body being examined. You may be asked to hold certain positions for a short time to ensure clear images are captured.
  • The X-ray Process: The actual taking of X-ray images is quick and painless. The appointment time depends on which part of your body is being x-rayed and the information your referrer needs. Most x-ray exams take no more than 10 minutes. You won’t feel anything during the exposure, but it’s crucial to stay still while the images are being taken to ensure clarity.

After The Scan

Following your X-ray, you can typically resume your normal activities immediately.

At St John & Elizabeth Hospital, we understand that waiting for diagnostic results can be a stressful time. Our team strives to process and interpret your X-rays as swiftly as possible, usually within 24 hours, ensuring timely communication with you and your doctor.

Attending the Imaging Department


All patients are required to check-in and register at the imaging reception before any appointment. Please ensure you arrive early for your appointment to complete registration.

Self-Funding Patients

The imaging administrative team can provide quotes for all examinations in the imaging department, if you would like to know the cost of your examination before your appointment, please contact us.

Insured Patients

If you are insured please bring your insurance membership number and authorisation number with you to your imaging appointment. If you do not provide these details at the time of registration you may be asked to self-fund for the exam.

Accessing Results

A copy of your report will be sent to your referring doctor within 48 hours of your appointment. If you are seeing your doctor within 48 hours please let one of the imaging team know so we can expedite this.

  • We are unable to release imaging reports to you, as the patient until your doctor has had the opportunity to discuss the results with you.
  • You doctor should be able to provide you with a copy of the report, please contact us following your consultation if they are unable to do so

How to pay for your test

If you’re… paying for yourself

Did you know you don’t need private medical insurance to come to St John & St Elizabeth Hospital? As a self-pay patient, you can access safe, outstanding quality health care at times to suit you.

For scans and tests, as well as to see most consultants, you’ll still need to be referred by a medical professional like your GP, but as a self-pay patient, the process is more straightforward. You won’t need authorisation from an insurance provider, and you’ll have greater choice of consultant and appointment times.

If you’re… insured

St John & St Elizabeth Hospital is approved by all major medical insurance companies. If you have a personal private health insurance policy, or your company provide it for you, you can use it to pay for your care from your initial consultation through to treatment, surgery and aftercare such as physiotherapy. Not all private health insurance plans cover the same things. It’s very important to check exactly what you are covered for with your insurance provider.

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